Returns & Refunds Policy
At XS Power Batteries, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
🔄 Returns
- Eligibility: Returns are accepted within 30 days of the delivery date.
- Condition: Items must be unused, in original packaging, and in resellable condition.
- Non-returnable items: Custom orders, used batteries, or items damaged due to misuse are not eligible for return.
- Return Process: To initiate a return, contact our support team at
📧 sales@xspowerbatteriesforsale.com
or call us at 📞 +1 (619) 800-0952.
💰 Refunds
- Inspection: Once we receive your return, we’ll inspect the item and notify you of the status.
- Approval: If approved, your refund will be processed to your original method of payment within 5–7 business days.
- Shipping Costs: Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g. wrong item shipped).
🔁 Exchanges
If you received a defective or incorrect product, we’ll gladly exchange it at no extra cost. Contact us within 7 days of receiving your order.
Questions?
Feel free to reach out with any questions or concerns:
📧 sales@xspowerbatteriesforsale.com
📞 +1 (619) 800-0952